Last updated: October 19, 2025
Welcome to Drakkar!
This Shipping Policy outlines the terms and conditions regarding the processing, dispatch, and delivery of orders placed through our website: www.drakkar.ge.
All orders are processed within 2–5 business days after payment confirmation.
Shipping does not occur on weekends or official holidays.
During periods of high demand, processing times may be delayed by a few additional days — please allow extra time for delivery.
If there is a significant delay with your order, we will contact you via email or phone.
Shipping costs are calculated and displayed at checkout.
| Shipping Type | Estimated Delivery Time | Fee |
|---|---|---|
| Standard Shipping in Tbilisi and Rustavi | 2–5 business days | 5 GEL |
Please note that delivery times may be affected by courier service delays or unforeseen circumstances.
Once your order has been shipped, you will receive a confirmation email that includes the name of the courier company and the estimated delivery time.
Drakkar is not responsible for any customs duties, import taxes, or additional fees applied to your order.
All fees imposed during or after shipping (including tariffs and taxes) are the responsibility of the customer.
Drakkar is not liable for any products damaged or lost during transit.
If you received your order in a damaged condition, please contact the courier service or our support team to file a claim.
Please retain all packaging materials and the damaged items as evidence for your claim.
At present, we provide shipping within Georgia only.
Shipping costs and delivery times may vary depending on the destination — Tbilisi or regional areas.
Customers are responsible for providing an accurate and complete shipping address.
Drakkar is not responsible for packages that are lost or undeliverable due to incorrect or incomplete address information provided by the customer.
For more information regarding returns or refunds, please refer to our Refund Policy.
If you have any questions regarding shipping or delivery, please contact us at:
📧 karazana2@gmail.com
📞 +995 591 447 338; +995 595 05 25 43
🏢 36 Leselidze St., Rustavi, Georgia